For the cryptocurrency industry, 2022 was a year of immense upheavals, causing governments, consumers, and other associated stakeholders to question the hotly debated topics of trust, credibility, and user protection in the cryptocurrency industry. 

Overall, this has created a need for organizations and leaders within the space to consistently reiterate their commitments and demonstrate their initiatives geared towards building trust, ensuring user fund transparency, and fostering user safety. 

However, it is important to note that while the events from last year have permeated a sense of short-term distrust, the overwhelmingly undeniable truth is that crypto is here to stay – a testament to the numerous applications of cryptocurrencies and blockchain technology, especially in terms of improving financial inclusion and its simplification of borderless payment transactions. 

Moving Ahead With User Fund Transparency

Perhaps, the most problematic question on the minds of crypto users and investors is, “Will my money be safe?” This inclination is entirely expected for a plethora of reasons. To avert the feelings of fear, uncertainty, and doubt (FUD), there is an undeniable need for reassurances that guarantee crypto users and investors the protection and financial security they require. 

For one, user funds must always be managed, and all measures must be maintained to keep user funds secure. Exchanges should follow three simple rules:

  • Hold user assets in custody 1:1.
  • Never trade against your users.
  • Don’t take on debt.

The cryptocurrency industry needs to prioritize user protection and allocate resources accordingly, focusing on ensuring security and maintaining transparency. 

Proof of reserves is considered one of the most effective methods of increasing the transparency of user funds in cryptocurrency exchanges. 

Users have the right to verify their assets’ safekeeping in a centralized exchange’s custody. The presence and nature of reserve assets on an exchange provide insights into the platform’s operation; such reserve is Binance’s proof-of-reserves

To achieve this, many exchanges have taken the initiative by publicly sharing wallet addresses and reserve proofs and creating recovery funds.

Additionally, education must be prioritized as users need better to understand the different crypto offerings on the market – so they can distinguish which ways are safe to enter and what makes certain crypto offerings trustworthy and reputable. 

All exchanges must dedicate resources to provide users with sufficient knowledge about their products, services, and the broader industry. These efforts will continue to help rebuild trust within the industry and support future innovation. Materials should clearly explain the risks associated with enabling users to make informed choices. 

Regulatory Compliance Is Key

Some often overlook the importance of adhering to regulatory standards in establishing stability, credibility, and confidence in cryptocurrencies as they believe it hinders the underlying innovation that drives the crypto industry.

However, smart regulation is beneficial to the safe custody of cryptocurrency, and crypto providers must further shoulder the responsibility by engaging in open and ongoing communication about the structure of their products and the regulations that govern them. Like seatbelts in a car, a more regulated crypto market provides greater protections for everyday users. 

Another key lesson from the past year is that regulation can play a crucial role in the revival, long-term success, and broader acceptance of cryptocurrencies, particularly in growing markets. 

By providing users with safety and peace of mind and conferring legitimacy, regulation can help restore the industry’s image and renew consumers’ trust in cryptocurrencies. After all, institutional interest will follow where regulation goes, further proving the value and legitimacy of the crypto industry. 

To conclude, given the rapidly changing nature of the crypto industry and its protocols, the industry must collaborate and establish standards for the quality of security measures for exchanges and projects. 

Collaborating with law enforcement is crucial to support investigations and retrieve stolen funds. In addition, developing better incubation programs to equip new projects with adequate security measures is essential. 

by Nadeem Anjarwalla


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Khusoko provides market insights into Africa's business investment as well as global trends that impact East African businesses.

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