The use of digital payments is soaring for Glovo, the on-demand delivery start-up, since the onset of the coronavirus pandemic in Kenya.
The value of transactions witnessed on the Glovo platform saw cashless payments made by bank cards increase by 50 per cent and mobile payments by 14 per cent in Kenya.
“During this period, we have witnessed changes in shopping patterns due to the shift in preferences by consumers hence this has helped us to focus more on addressing what the consumer needs,” said Glovo, general manager for Kenya Priscilla Muhiu.
Deliveries and grocery orders rose by 30 per cent, while the company also saw a 25 per cent increase in the sale of cleaning agents and hygiene products such as disinfectants, sanitisers and antiseptic cream.
Downloads of the Glovo app increased between 20 – 25 per cent in the country.
