Author: Khusoko

Khusoko provides market insights into Africa's business investment as well as global trends that impact East African businesses.

Deputy Governor Dr. Michael Atingi-Ego, who has served as Acting Governor of the Bank of Uganda (BoU) since the death of long-serving Governor Emmanuel Tumusiime-Mutebile in February 2022, has been appointed Governor of the BoU. Atingi-Ego’s appointment officially ends the dual leadership role he has been fulfilling. Tumusiime-Mutebile served as Governor for over two decades, from 2001 until his passing in February 2022. Atingi-Ego will be deputized by economist Prof. Augustus Nuwagaba, according to local media reports. Atingi-Ego, 60, joined the BoU in 2020 as Deputy Governor, having previously served as Executive Director at the Macroeconomic and Financial Management Institute…

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Customer feedback has and will always be far more than a post-transaction formality—it is a strategic asset that, when harnessed effectively, drives innovation, deepens customer loyalty, and secures competitive advantage.  In a report released in January by a US-based consulting firm, 90 per cent of customers read online reviews before visiting a business website, and 88 per cent trust these opinions almost as if they were personal recommendations. Other surveys peg the success of a business based on the interpretation of customers’ feedback.  According to Forbes, customer feedback should be seen as an ongoing conversation that provides insights into the…

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Galácticos vs. Underdogs: Can Las Palmas Stun Madrid Indeed, the La Liga title race is heating up, and Real Madrid is setting the path to follow with dominant displays. Real Madrid are sitting at the top of the table on Linebet with 49 points out of 21 matches and are looking to keep up the pace. Las Palmas, who currently sit 15th on 23 points, travel to the Santiago Bernabéu seeking a surprise. The most recent meeting between the two saw Madrid stroll to a 2-0 victory, but can Las Palmas turn the tables? In football, anything is possible, particularly…

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Commercial International Bank Kenya (CIB Kenya) has appointed Abhinav Nehra as its new Chief Executive Officer (CEO) and Managing Director. Nehra succeeds Daphne Maina, who served as acting CEO following the departure of Hossam Rageh in December 2023. Nehra, a seasoned banking and payments leader with over three decades of experience across Africa, Asia, and other emerging markets, brings a proven track record of driving growth and innovation. He has held senior leadership roles at prominent institutions such as CitiGroup, United Bank for Africa (UBA), Network International, and Ecobank Transnational, where he successfully built and managed businesses across 36 African…

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In today’s fast-paced tech landscape, counterfeit phones have become a growing global issue, posing significant risks to consumers and reputable brands alike. These fake devices, often designed to mimic trusted brands, offer poor performance, lack safety features, and diminish the user experience. Why Counterfeits Are a Problem Counterfeit phones might seem like a bargain at first, but they come with serious hidden risks such as: Low-Quality Components: Fake devices are often made with cheap, unreliable materials that result in poor performance and short lifespans. Safety Concerns: Counterfeit phones do not adhere to strict safety standards, making them more prone to…

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We all must admit that owning a fleet of cars can be challenging. Imagine not trusting anyone else but you to keep tabs on your fleet. The big question is, what happens when you travel? Who will keep track of them? Who will ensure that the cars are not mishandled by the staff? What happens when you have no one else to rely on? All these questions must be considered if you care about the safety of your cars. In today’s fast-paced and competitive business environment, efficient tracking and fleet management are critical components for organizations relying on transportation and…

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